Shipping and Returns

Shipping is free based on the region you belong to, when entering the province data etc., you will be provided with the amount.

The system automatically detects the shipping cost based on the region.

For remote Italian islands, the shipping cost is automatically shown.

All orders will be processed within 2 business days.

Orders will not go out on weekends or public holidays.

Shipments may be delayed if we register a high volume of orders.

We inform you that during the sales period, or national holidays, orders may be delayed by 2-3 working days, we apologize for any inconvenience caused to our customers.

If there is a significant delay, you will be contacted by phone or email.

To make a return it will be necessary to send an email to Ecogreenlab.it@gmail.com Returns are accepted ONLY for items that arrived broken.

By specifying "return" in the subject of the email, you will receive assistance within 24 hours with detailed instructions.